Project title: Does the invisible ceiling created by financial, human resource, and operational barriers prevent microbusinesses in developed economies from scaling beyond 10 employees?
DOI:
https://doi.org/10.61173/a69va731Keywords:
Micro-businesses, Scaling Barriers, Financial Constraints, Human Resource Challenges, Operational InefficienciesAbstract
Micro-businesses, defined as enterprises employing fewer than 10 people, represent the backbone of many economies worldwide, accounting for approximately 95% of all businesses in developed nations. Despite their numerical dominance and collective economic contribution, these enterprises face significant challenges in scaling beyond their initial size, creating what this dissertation terms an “invisible ceiling” that prevents growth and expansion. This research investigates the multifaceted barriers that prevent micro-businesses from scaling, utilizing secondary research methodology including analysis of academic literature, industry reports, and government datasets. Through examination of case studies and comprehensive data analysis, this study identifies five primary barrier categories: financial constraints, human resource challenges, operational inefficiencies, market limitations, and owner-related factors. Key findings reveal that financial barriers, particularly limited access to capital and cash flow constraints, represent the most significant obstacle to scaling. Additionally, the interconnected nature of these barriers creates a compounding effect, where addressing one challenge often reveals or exacerbates others. The research concludes with strategic recommendations for micro-business owners, policymakers, and support organizations to overcome these scaling challenges and unlock the economic potential of micro-enterprises.
References
Agyabeng-Mensah, Y., & Tang, L. (2021). The relationship among green human capital, green logistics practices, green competitiveness, social performance and financial performance. Journal of Manufacturing Technology Management, 32(7), 1377-1398. https://doi.org/10.1108/JMTM-11-2020-0441 Anuar, A., Sadek, D. M., Kheng, L. K., Ghazali, M. F., Hasan, M.
Z., & Habidin, N. F. (2023). Issues Faced by micro-businesseses during COVID-19: The Integration of Lean Practices and TRIZ. Information Management and Business Review, 15(4), 122-130. https://eprints.utm.my/105019/1/MohdZulfabliHasan2023_Issue sFacedbyMicroBusinessesDuringCOVID19.pdf
Assensoh-Kodua, A. (2019). The resource-based view: A tool of key competency for competitive advantage. Problems and Perspectives in Management, 17(3), 143. http://dx.doi. org/10.21511/ppm.17(3).2019.12
Bocken, N. M., Harsch, A., & Weissbrod, I. (2022). Circular business models for the fastmoving consumer goods industry: Desirability, feasibility, and viability. Sustainable Production and Consumption, 30, 799-814. https://doi.org/10.1016/ j.spc.2022.01.012
Bohan, S., Tippmann, E., Levie, J., Igoe, J., & Bowers, B. (2024). What is scaling? Journal of Business Venturing, 39(1), 1-12. https://doi.org/10.1016/j.jbusvent.2023.106355
Collins, C. J. (2022). Expanding the resource based view model of strategic human resource management. In Strategic Human Resource Management and Organizational Effectiveness, 107- 134. https://doi.org/10.4324/9781003344544
Cumming, G. S., & von Cramon-Taubadel, S. (2018). Linking economic growth pathways and environmental sustainability by understanding development as alternate social–ecological regimes. Proceedings of the National Academy of Sciences, 115(38), 9533-9538. https://doi.org/10.1073/pnas.1807026115
de Beer, M. (2018). Local social value creation by neighborhoodbased entrepreneurs: Local embeddedness and the role of social networks. Social Enterprise Journal, 14(4), 450-469. https://doi. org/10.1108/SEJ-01-2018-0005
Farrell, D., Wheat, C., & Mac, C. (2018). Growth, Vitality, and Cash Flows: High-Frequency Evidence from 1 Million Small Businesses. Available at SSRN 3223715. 1-9. http://dx.doi. org/10.2139/ssrn.3223715
Gerhart, B., & Feng, J. (2021). The resource-based view of the firm, human resources, and human capital: Progress and prospects. Journal of management, 47(7), 1796-1819. https:// doi.org/10.1177/0149206320978799
Henley, A., & Song, M. (2020). Innovation, internationalisation and the performance of microbusinesses. International Small Business Journal, 38(4), 337-364. https://doi. org/10.1177/0266242619893938
Hersleth, S. A., Gonera, A., & Kubberød, E. (2023). Microbusinesses in the driver’s seat: a qualitative study of marketdriving practices in the food sector. Journal of Small Business and Enterprise Development, 30(4), 759-785. https://doi. org/10.1108/JSBED-06-2022-0280
Kalenda, M., Hyna, P., & Rossi, B. (2018). Scaling agile in large organizations: Practices, challenges, and success factors. Journal of Software: Evolution and Process, 30(10), e1954. https://doi. org/10.1002/smr.1954
Karamchand, G. K. (2024). Scaling New Heights: The Role of Cloud Computing in Business Transformation. International Journal of Digital Innovation, 5(1). https://doi.org/10.1002/ smr.1954
Lee, W. (2022). Character-based lending for micro-businesses development: Empirical insights into conceptualizing character. Journal of Small Business & Entrepreneurship, 34(6), 645-660. https://doi.org/10.1080/08276331.2019.1701256 Dean&Francis ISSN 2959-6130
Lubis, N. W. (2022). Resource based view (RBV) in improving company strategic capacity. Research Horizon, 2(6), 587-596. https://doi.org/10.54518/rh.2.6.2022.587-596
Makatita, R. F. (2024). Overcoming Financial Management Hurdles in Southeast Asian micro-businesseses: Insights from a Literature Review. JUSTBEST Journal of Sustainable Business and Management, 4(2), 64-78. https://doi.org/10.52432/ justbest.4.2.64-78
Marshall, S., & Williams, S. (2018). An investigation into the sustainable actions of micro-and small businesses. Responsibility and Governance: The Twin Pillars of Sustainability, 237-255. https://doi.org/10.1007/978-981-13-1047-8_14
Masroor, N., & Asim, M. (2019). SMEs in the contemporary era of global competition. Procedia Computer Science, 158, 632- 641. https://doi.org/10.1016/j.procs.2019.09.097
Mittal, V., & Raman, T. V. (2021). Examining the determinants and consequences of financial constraints faced by Micro, Small and Medium Enterprises’ owners. World journal of entrepreneurship, management and sustainable development, 17(3), 560-581. https://doi.org/10.1108/WJEMSD-07-2020-0089
Ngin, C., Chhom, C., & Neef, A. (2020). Climate change impacts and disaster resilience among micro-businesseses in the tourism and hospitality sector: The case of Kratie, Cambodia. Environmental research, 186, 1-12. https://doi.org/10.1016/ j.envres.2020.109557
Nkwinika, E. (2023). Exploring ways to construction of a business bootstrapping model to equip emerging microbusinesses in the first year of operation in South Africa. Technology audit and production reserves, 6(4/74), 6-19. https:// savearchive.zbw.eu/bitstream/11159/653471/1/1884213529_0. pdf Onyekwelu, P. N., Ibe, G. I., Monyei, F. E., Attamah, J. I., &
Ukpere, W. I. (2023). The impact of entrepreneurship institutions on access to micro-financing for sustainable enterprise in an emerging economy. Sustainability, 15(9), 7425. https://doi. org/10.3390/su15097425
Pathiranage, H. S. K. (2024). Navigating the trade-offs between economic growth and environmental sustainability: A global analysis of long-term trends and strategic policies. Sustainable Environment, 10(1), 1-11. https://doi.org/10.1080/27658511.202 4.2419161 Prijadi, R., Wulandari, P., Desiana, P. M., Pinagara, F. A., &
Novita, M. (2020). Financing needs of micro-enterprises along their evolution. International Journal of Ethics and Systems, 36(2), 263-284. https://doi.org/10.1108/IJOES-05-2018-0071
Quingco, J. G., & Leonoras, C. S. (2019). The economic impact, contribution, and challenges of micro-businesses enterprises to the local development. Philippine Social Science Journal, 2(2), 107-122. https://doi.org/10.52006/main.v2i2.84
Rajeevan, N., Sulphey, M. M., & Rajasekar, S. (2015). The critical role of micro, small & medium enterprises in employment generation: An Indian experience. Asian social science, 11(24), 258. https://doi.org/10.5539/ass.v11n24p258 Rudžionienė, K., Molotkevičiūtė, A., & Klimaitienė, R. (2022). Micro and small enterprises’ financial statement information from the financial ratio analysis perspective. Przestrzeń, Ekonomia, Społeczeństwo, (21), 149-174. https://doi. org/10.23830/21/I/2022/149174
Smith, P. D. (2021). Sustainable growth practices of microbusiness owners (Doctoral dissertation, Northcentral University). https://www.proquest.com/openview/1640f0a7f40883440f5694b 1ca564361/
Sustainable Development Goals (2025). Promote inclusive and sustainable economic growth, employment and decent work for all. Available at https://www.un.org/sustainabledevelopment/ economic-growth/
Taleb, T. S., Hashim, N., Ahmad, S., & Abu Bakar, L. J. (2024). Human capital and micro-business performance: the effective roles of bricolage and technology adoption in times of crises. European Journal of Innovation Management. 1-10. https://doi. org/10.1108/EJIM-03-2024-0262 Tian, Y., Yang, G., Wang, Z., Wang, H., Li, E., & Liang, Z. (2019). Apple detection during different growth stages in orchards using the improved YOLO-V3 model. Computers and electronics in agriculture, 157, 417-426. https://doi.org/10.1016/ j.compag.2019.01.012 van Thiel, D., Elliott, K., Goedee, J., & Leenders, R. (2024). Responsible access to credit for sole-traders and micro-organizations under unstable market conditions with psychometrics. The European Journal of Finance, 1-33. https:// doi.org/10.1080/1351847X.2024.2357569
Zhang, M. J., & Chen, H. (2018). Early growth states of small businesses in China: the business model perspective. International Journal of Entrepreneurship and Small Business, 35(2), 220-235. https://doi.org/10.1504/IJESB.2018.094991
Zhou, D. K., Sun, A. W., & Zhang, J. Y. (2021). Interpreting agency theory through Greiner growth model: Regulatory mechanism reduces agency costs for modern Chinese enterprises. Proceedings of the 2021 5th International Seminar on Education, Management and Social Sciences, 819-828. https://doi.org/10.2991/assehr.k.210806.156 Evaluation The research process for this dissertation provided valuable insights into both the topic of micro-business scaling and the challenges of conducting secondary research. The extensive literature review revealed the complexity of micro-business scaling challenges and the interconnected nature of the barriers these enterprises face. One of the primary challenges encountered during the research was the limited availability of recent, comprehensive data on micro-business scaling specifically. While substantial research exists on small business challenges generally, fewer studies focus specifically on the unique challenges faced by micro-businesses. This limitation required careful selection and synthesis of relevant findings Dean&Francis Hao Wang from broader small business research. The case study analysis proved particularly valuable in illustrating the practical application of theoretical concepts. However, the availability of detailed case studies was limited, and those available may not be representative of the broader micro-business population. Future research would benefit from more comprehensive case study databases that capture the experiences of typical microbusinesses rather than only the most successful or notable examples. The dissertation process contributed significantly to the development of several critical skills that extend beyond academic research. Engaging in rigorous critical analysis strengthened my ability to evaluate and synthesize findings from multiple research studies, paying careful attention to methodology, sample sizes, and potential biases to assess research quality and identify reliable patterns. The demands of academic writing honed my capacity for structured argumentation, proper citation practices, and clear presentation of complex ideas, with the process of organizing extensive research into a coherent narrative proving particularly valuable for communicating sophisticated concepts. During the research process, I strengthened my data analysis skills by recognizing appropriate datasets, analyzing trends, and establishing quantitative conclusions even though secondary data were used. Moreover, the process of completing such a dissertation was an in-depth project management exercise that involves planning time, managing resources, and monitoring milestones, which are very useful skills that can be applied professionally in nonacademic work. The research also unveils some potential future research directions that could be based on its results. Primary interviewing the owners of micro-businesses would provide deeper, more contextualized data on scaling challenges as well as confirm the validity of the secondary research. Dynamic insights into the emergence and development of barriers could be gained through longitudinal research following the scaling efforts of micro-businesses. Since there are different complexities across the industries, the industry-specific research might come up with specific solutions in retail, manufacturing, and technology companies. The international comparative studies can show the impact of various economic systems and policies on the scaling success rates. With digital transformation gaining pace, studies of how new technologies open up new scaling prospects may be of special interest to policymakers and business owners alike. Although this dissertation provides a baseline level of knowledge about the micro-business scaling boundaries, these prospective research areas indicate further significance of the study of this economic segment, potentially bringing not only theoretical but also practical policy outcomes.
Downloads
Published
Issue
Section
License
Copyright (c) 2025 by the authors.

This work is licensed under a Creative Commons Attribution 4.0 International License.
