The Construction Path of Financial Shared Service Centers in the Digital Transformation of Manufacturing Industry ——A Case Study of Changhong Group

Abstract

Against the backdrop of global digital transformation in manufacturing, enterprises face challenges such as inefficient financial processes and a disconnect between business and finance functions.To explore pathways for establishing Financial Shared Service Centres (FSSCs) adapted to digital transformation, this paper adopts Changhong Group as a case study and develops an analytical framework grounded in Business Process Reengineering theory and Data Value Chain theory. The findings indicate that Changhong’s FSSC evolved through three stages—standardisation, centralisation, and intelligentisation—culminating in an integrated framework of Process Reengineering—Technology Empowerment—Organisational Synergy.This case underscores the pivotal role of data governance and the cultivation of multiskilled talent in driving the value transformation of FSSCs. This research not only provides a practical paradigm for manufacturing enterprises establishing FSSCs, but also enriches theoretical applications within the industry, providing valuable reference for enterprises advancing their financial digital transformation.