XIAO, Yuanyuan. From Product Design to Customer Care: IKEA’s Blueprint for Success. Finance & Economics, [S. l.], v. 2, n. 5, p. 3172, 2024. DOI: 10.61173/ac87z144. Disponível em: https://fe.deanfrancis.press/article/view/877. Acesso em: 25 oct. 2026.