A Comprehensive Review of Evolving Brand Image Strategies: From Universal Appeal to Targeted Resonance in Modern Marketing

Authors

  • Yuxiu Chen

DOI:

https://doi.org/10.61173/sp7zdz75

Keywords:

Brand Image Construction, Marketing Strategies, Consumer Engagement

Abstract

In today’s fierce market competition, brand image building has become the object of attention of major corporations, more and more enterprises take brand image building as the key work of marketing, such as Amazon, and Disney. Therefore being fully aware of the model and internal mechanism of brand image sharping in enhancing brand market competitiveness, it can provide an effective reference for enterprises to improve the efficiency of brand image building. This paper is devoted to reviewing the history route of brand image building, and summarizing the typical cases, then summarize the business strategies of several different brands. Finally, we summarize the effective business strategy for brand image building, the first is high-quality products, good quality and cheap products always can attract more customers; the second is precise brand positioning, targeting customers to gain competitive advantages; the third is high-quality corporate culture, good cultural atmosphere can enrich the connotation of enterprises and the external competitiveness, to stand out from the homogenized products; the forth is great ethical image, enterprises though attend public welfare activities and other ways to create a positive brand image, then enhance customer’s loyalty.

References

[1] . Aaker, D. A. (1991). Managing Brand Equity. New York: Free Press.

[2] . Aaker, D. A. (1996). Building Strong Brands. New York: Free Press.

[3] . Aghekyan-Simonian, M., Romaniuk, J., & Sharp, B. (2012). The role of brand image perceptions in consumer choice.Journal of Marketing Research, 49(2), 175-184.

[4] . Balmer, J. M. T. (2010). Explicating corporate brands and their management: Reflections and directions from 1995.Journal of Brand Management, 18, 180-196.

[5] . Beverland, M. (2009). Building brand authenticity: 7 habits of iconic brands.Journal of Marketing Management, 25(1-2), 137-153.

[6] . Bouilding, J. K., Carman, J. M., & Zeithaml, V. A. (1990). A dynamic process model of service quality: from expectations to behavioral intentions.Journal of Marketing Research, 27(1), 7-27.

[7] . Brito, C. (2012). Branding and positioning in emerging markets: A culturally aware approach.International Marketing Review, 29(1), 6-25.

[8] . Brown, T. J., Barry, T. E., Dacin, P. A., & Gunst, R. F.(2005). Spreading the word: Investigating antecedents of consumers’ positive word-of-mouth intentions and behaviors in a retailing context.Journal of the Academy of Marketing Science, 33(2), 123-138.

[9] . Castro, C. B., Armario, E. M., & Ruiz, D. M. (2007). The influence of market heterogeneity on the relationship between a destination’s image and tourists’ future behavior.Tourism Management, 28(1), 175-187.

[10] . Chang, H. H., Chuang, S. S., & Chao, S. H. (2009). Determinants of cultural adaptation, communication quality, and trust in virtual teams’ performance.Total Quality Management, 20(3), 303-320.

[11] . Chaudhuri, A., & Holbrook, M. B. (2001). The chain of effects from brand trust and brand affect to brand performance: The role of brand loyalty.Journal of Marketing, 65(2), 81-93.

[12] . Chipulu, M., Neoh, J. G., Ojiako, U., & Williams, T. (2018). A multidimensional analysis of project manager competences. IEEE Transactions on Engineering Management, 65(3), 432- 442.

[13] . Clifton, R. (2009). Brands and Branding. London: Economist Books.

[14] . Dawar, N., & Pillutla, M. M. (2000). Impact of productharm crises on brand equity: The moderating role of consumer expectations.Journal of Marketing Research, 37(2), 215-226.

[15] . Fan,Y.(2005).Ethical branding and corporate reputation. Corporate Communications: An International Journal, 10(4), 341-350.

[16] . Goldden, M., & Milne, G. R. (2004). The impact of social norms on the behavior of consumers.Journal of Consumer Psychology, 14(1-2), 198-213.

[17] . Holt, D. B. (2004). How Brands Become Icons: The Principles of Cultural Branding. Boston: Harvard Business School Press.

[18] . Isaacson, W. (2011). Steve Jobs. New York: Simon & Schuster.

[19] . Jacoby, J., & Olson, J. C. (1971). Consumer response to price: An attitudinal, information processing perspective. In Y. Wind & M. Greenberg (Eds.),Moving Ahead with Attitude Research(pp.73-86). Chicago: American Marketing Association.

[20] . Keller, K. L. (2013). Strategic Brand Management: Building, Measuring, and Managing Brand Equity. Upper Saddle River, NJ: Prentice Hall.

[21] . Kim, H., Lee, M., Lee, H., & Kim, N. (2018). Corporate social responsibility and employee-company identification. Journal of Business Ethics, 150(4), 1099-1110.

[22] . Kotler, P., & Armstrong, G. (1996). Principles of Marketing. Englewood Cliffs, NJ: Prentice Hall.

[23] . Lauritsen, J., & Perks, K. (2015). Consumer response to corporate social responsibility initiatives: An investigation of two necessary awareness states.Journal of Business Ethics, 127(3), 597-608.

[24] . Lee, J. L., James, J. D., & Kim, Y. K. (2014). A reconceptualization of brand image.International Journal of Business Communication, 51(3), 290-302.

[25] . Lippincott, G. (1958). Corporate Identity: The concept, its measurement, and management.California Management Review, 50(3), 6-15.

[26] . Malik, M., Naeem, B., & Munawar, M. (2012). Brand image strategy affects brand equity after M&A.European Journal of Marketing, 46(7/8), 1091-1111.

[27] . Marina Mattera, V. B. (2012). The impact of corporate social responsibility on consumer trust.Review of Business Management, 14(4), 388-403.

[28] . Melewar, T. C., Gotsi, M., & Andriopoulos, C. (2012). Shaping the research agenda for corporate branding: Avenues for future research.European Journal of Marketing, 46(5), 600-608.

[29] . Moore, D. J., & Reid, S. (2008). The birth of brand: 4000 Dean&Francis years of branding.Business History, 50(4), 419-432.

[30] . Ogden, J. R., & Ogden, D. T. (2014). Integrated Marketing Communications: Advertising, Public Relations, Digital Marketing, and more. Boston: Cengage Learning.

[31] . Patel, J. D., Gadhavi, D., & Shukla, Y. S. (2017). Consumers’ responses to cause related marketing: Moderating influence of cause involvement and skepticism on attitude and purchase intention.International Review on Public and Nonprofit Marketing, 14(1), 1-18.

[32] . Pendergrast, M. (2000). For God, Country, and Coca-Cola: The Definitive History of the Great American Soft Drink and the Company That Makes It. New York: Basic Books.

[33] . Pope, D. (1983). Making Sense of Advertisements. Daniel Pope. History Matters. Retrieved from [website URL].

[34] . Porter, M. E. (1985). Competitive Advantage. Free Press, New York, NY.

[35] . Procter & Gamble. (2006). Our History. Retrieved from [website URL].

[36] . Rao, A. R., & Monroe, K. B. (1989). The effect of price, brand name, and store name on buyers’ perceptions of product quality: An integrative review.Journal of Marketing Research, 26(3), 351-357.

[37] . Richardson, P. S., Dick, A. S., & Jain, A. K. (1994). Extrinsic and intrinsic cue effects on perceptions of store brand quality.Journal of Marketing, 58(4), 28-36.

[38] . Ries, A., & Trout, J. (2001). Positioning: The Battle for Your Mind. New York: McGraw-Hill.

[39] . Romaniuk, J., & Sharp, B. (2003). Measuring brand perceptions: Testing quantity and quality.Journal of Targeting, Measurement and Analysis for Marketing, 11(3), 218-229.

[40] . Schudson, M. (1984). Advertising, the uneasy persuasion: Its dubious impact on American society.Basic Books.

[41] . Shimp, T. A., & Bearden, W. O. (1982). Warranty and other extrinsic cue effects on consumers’ risk perceptions.Journal of Consumer Research, 9(1), 38-46.

[42] . Singh, J., Iglesias, O., & Batista-Foguet, J. M. (2012). Does having an ethical brand matter? The influence of consumer perceived ethicality on trust, affect and loyalty.Journal of Business Ethics, 111(4), 541-549.

[43] . Steiber, A., & Alänge, S. (2016). The formation and growth of Google: A firm-level triple helix perspective.Social Science Information, 55(3), 307-331.

[44] . Story, J., & Hess, J. (2010). Ethical brand management: Customer relationships and ethical duties.Journal of Business Ethics, 97(4), 535-546.

[45] . Tedlow, R. S. (2006). The rise of the modern mass market. Business History Review, 80(4), 675-701.

[46] . Zain Noori Ismael (2022). The role of corporate social responsibility in brand image enhancement.Journal of Business Ethics, 168(3), 565-578.

[47] . Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence.Journal of Marketing, 52(3), 2-22.

[48] . Zentes, J., & Swoboda, B. (2001). Basic principles of international marketing.European Business Review, 13(1), 5-10.

[49] . Herskovitz, S., & Crystal, M. (2010). The essential brand persona: Storytelling and branding. Journal of Business Strategy, 31(3), 21-28. https://doi.org/10.1108/02756661011036673

[50] . Rose, F. (2011). The Art of Immersion: How the Digital Generation Is Remaking Hollywood, Madison Avenue, and the Way We Tell Stories. W. W. Norton & Company.

[51] . Fog, K., Budtz, C., Munch, P., & Blanchette, S. (2010). Storytelling: Branding in Practice (2nd ed.). Springer. https://doi. org/10.1007/978-3-540-88349-4

[52] . Paquette, A. B., Yang, B., & Long, Y. (n.d.). [Additional information on this reference is needed for a complete citation].

[53] . Del Rowe, S. (2017). Storytelling as brand strategy: Engaging customers in the digital age. Customer Relationship Management Magazine. https://www.destinationcrm.com

Downloads

Published

2024-10-29